How to Juggle New Product Development with Operational Demands

You’ve got a product backlog as long as your arm but the system is live and operational demands keep landing on the developers doorstep. What to do?

Many development teams have to cope with operational commitments in addition to their new work. This is inconvenient but reality. Basically you need a mechanism to get operational work through the process despite high priority new development. There are a few mechanisms to enable this.
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When To Measure Lean-Agile Productivity, and When Not To

Lean-Agile offers two productivity measures: Velocity and Throughput. It is possible to improve both over time but there is little point in management demanding that a development team improve either because both metrics are very simple to fudge.

There is also little point in using either of these productivity measures in product development. The focus is discovery not churning stuff out.

Where a productivity measure is useful is in a project or programme. Where somebody is wanting to know when the team will be finished. Or, conversely, how much functionality will be delivered before the time and/or money has run out.

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Use a WIP Limit During a Sprint to Avoid the Cataract of Stealth

Mike Lowery – a fantastic Scrum coach – has written a post called It might look like rapids, but it’s still a waterfall. This is part of Mike’s series on Scrum coaching patterns (or team anti-patterns) and in this post he concentrates on the “The Cataract of Stealth”.

Mike starts by outlining how a sprint should look: “you should see a sort of tag team effect where 1 or 2 stories are in flight, as they get close to being finished the next stories are kicked off”. In contrast “The Cataract of Stealth” means the team start too many user stories at the same time thus risking finishing any of the user stories at the end of the sprint. Often this is caused by team imbalance, e.g.. too many developers for the number of testers.

The cataract of stealth is a real problem and I recommend people have a look at Mike’s post for more detail including his very sensible solutions. (It also has shades of the Overcommitment Bear Trap.)

I just want to add one thing. What Mike’s post highlighted for me was a (small) convergence of Scrum and Lean/Kanban thinking. The constraint on having “1 or 2 stories” in flight during a sprint is work in progress (WIP) constraint – a concept straight from Lean/Kanban.

A Lean-Agile Perspective at the Project Research Institute (part 2)

Last year I wrote a series of blog posts for the Project Research Institute of Athabascau University in Canada. As I mentioned before the PMI’s aim was to introduce their relatively mainstream audience to an Agile perspective. My aim was to show how the principles and practices of Lean-Agile Software Development offer creative solutions to general project challenges.

The PMI has now published all of my posts, including:

  1. Why Lean-Agile is relevant to all Project Managers
  2. A Lean-Agile Perspective on Project Governance
  3. Managing Complexity with Agility
  4. Empirical Project Management: Agile estimation and being “Done”
  5. Agile Experiments in Self-Organization

Agile: I Prefer Hype to Ignorance

The good news is that Agile has crossed the chasm (Moore, 1991). On the down side there has been, and is, a lot of hype and hyperbole around Agile, Lean, Scrum, XP and Kanban, etc, etc. In particular, and despite the Agile Manifesto, the meaning of the term "Agile" has become very diffuse. So much so that there are many people, like a colleague of mine and one time Agile fan, who now says "I don’t talk about ‘Agile’ any more; it doesn’t mean anything".

I find the hype annoying, and Agile’s loss of meaning exasperating, but I also think it an inevitable part of progress.
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Using a Product Led Matrix in Lean-Agile

I’ve worked in a variety of organisational settings including matrixed and non-matrixed. Based on this experience I thought I’d write up a few observations about organisational structures.

Traditionally companies have been organised into functional teams. More recently, partly as a result of Scrum and Lean for Software Engineering, companies are moving to departments containing cross functional product teams. Some organisations have a mix, for example, design might be a functional department but other departments might contain product teams. Other companies try to combine function and product into a explicit matrix structure. This ensures both product and function are represented on the management team.
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Minimum Releasable Feature

There are a variety of terms in use for chunks of functionality that are worth releasing and the requirements that describe them. Desirable characteristics for these features include being minimum, releasable, and valuable. At the moment I am using the phrase Minimum Releasable Feature (MRF) so I thought I’d explain why and some of the alternatives.
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