A U in UX

Obvious, right. Well, perhaps not. After all, what is UX anyway? I have many conversations on this topic, with developers and UX designers, and I never seem to get the same answers. I find that both fascinating, and a little frustrating, and I’m very aware that the feeling’s mutual! I have a simplistic view on this, fortunately for me it aligns with the definition that pops up when you Google (other search engines are available) “what is ux”.
Continue reading

Quality is a choice: the case of the Next Generation Apps

Over the last year I’ve had the privilege of overseeing the development of the next generation of mobile apps (iOS and Android) for the major commercial radio brands in the UK. The most amazing thing about this experience was the priorities – UX&D was #1 priority – something I’ve never had before.
Continue reading

Product Owner – leader, facilitator or unnecessary overhead?

Daniel Markham thinks the Product Owner is “the perfect scam in the Agile community” and recommends getting rid of the role. This might work for highly functioning teams working in highly functioning organisations, but for not normal teams. For normal teams in normal organisations the Product Owner performs a valuable role as a facilitator and, if you are lucky, a leader.
Continue reading

Scrum Product Owner: Scrum’s Uber-Pig

I couldn’t help it, I had to draw a parallel between Scrum and Animal Farm. The Final Commandment given by the pigs in the Animal Farm is “All animals are equal, but some animals [the pigs] are more equal than others“. And in Scrum the Uber-Pig is the Product Owner.
Continue reading

Solution Convergence: Marrying Business, User Experience and Technical Input

My product owner was upset when I told her she couldn’t have the widget that she had agreed with the User Experience (UX) Designer. The problem was the design was not technically feasible. To get a great solution to meet the business requirements three parties – business, user experience and technical – must agree on the approach. That negotiation is what I call “Solution Convergence”.
Continue reading