You have to keep your feet on the ground when others want to put you on a pedestal. After a while on a pedestal, you stop hearing the truth. It’s filtered by the henchmen, and they read you so well, they know what you want to hear. You end up as the queen bee in the hive, with no relationship with the worker bees.
Bill Burns, CEO of Roche Pharmaceuticals
quoted in Goffee & Jones (2006), p. 43
One of my project managers recently mentioned that, despite being a programme manager, my own management style is quite "hands-on". In the sense of being on the ground with my team rather than in the technical sense although the two often come together. This approach has held me in good stead over the years.
Others, like Bill Burns quoted above, have realised dangers of being distant from the people doing the work and the corresponding benefits of being on the ground. I thought I’d take a quick look at some of these previous advocates of being on the ground:
- Military Commanders on the ground
- Management by Walking Around (MBWA)
- Toyota, Lean and Genchi Genbutsu
I’ll wrap up by having a quick look at the Agile practices that help me be on the ground.
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