Work Item Tracking, to See or Not to See?

Work Item Tracking, to See or Not to See? This is always an interesting debate. The lists are much longer but for simplicity I’ve surfaced a few salient points. So which is best? Physical or virtual? For me physical boards win hands down, but there are occasionally good reasons for a careful blend.
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How to Distinguish Between Activity and Queues on a Kanban Board

My Kanban boards follow a certain pattern, what I call the “Step In Progress then Done” pattern. By default each step in my process has an “In Progress” column and a “Done” column. Some people don’t like that. You wouldn’t believe the number of conversations I’ve had about it. These conversations more or less boil down to me explaining that “Done” is a queue, not an activity. And I want my Kanban board to make it clear that each activity has an associated queue.
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A U in UX

Obvious, right. Well, perhaps not. After all, what is UX anyway? I have many conversations on this topic, with developers and UX designers, and I never seem to get the same answers. I find that both fascinating, and a little frustrating, and I’m very aware that the feeling’s mutual! I have a simplistic view on this, fortunately for me it aligns with the definition that pops up when you Google (other search engines are available) “what is ux”.
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